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I even suggested that they send my concern to a more senior technical team. In my last email I told them that their existing troubleshooting guide no longer resolves the issues of Mac users with the latest OSx and that a replacement would not resolve the issue. I am not surprised there are other people encountering the same issues as mine. My main issue right now is to re-install the LF Connect app so I can access my 5 other pens again. (Hardware>USB then I get an error the error that it is not readable.) I will just return that product for a refund. I got the LeapStart Pen Go which cannot be detected on my laptop and that's a whole new set of problem. Will someone be able to help me please? I've put so many hours trying to work this thing. com/cs/utilities/LeapFrog_Customer_Service_Utility.dmg My once working LF Connect is now no longer working. They have not worked but in fact has gotten me in trouble. These are references LF Connect is referencing me to." My problem? How do I do that? Their troubleshooting guide isn't helping.
#Leapfrog connect problems mac os#
#Leapfrog connect problems install#
Problem: Can't install drivers/extensions, being blocked by Catalina Now, I can't even using the LeapFrog Conect app anymore and I have 5 other products that I can't update without it. (I purchased a new item, and it wasn't being detected on my mac.) Reinstalling the app was a fail because I am being blocked from installing drivers/extensions. I used to have it working on my laptop but then I followed the troubleshooting guide on their website and uninstalled the existing app manually to reinstall it. I am trying to install a Leap Frog Connect app on my Macbook.